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Frequently Asked Questions

What comes in the box?

Each box comes complete with:

  • All hair styling items/accessories
  • Premium products from haircare brands best used to create each look
  • Instructional Cards/ QR code Video Link of Tutorials

How do I pick my skill level?

Members can select their skill level by reviewing the skill chart below:



When does the subscription renew?

The subscriptions are charged once every 3 months ( June, September, December, March) 

When does the box ship each month?

The HairOnPurpose Box will ship the beginning of the month it is scheduled to ship ( June, September, December, March) . 

Do you ship outside the US?

Currently, we are only shipping in the US. 

Can I cancel my subscription at any time?

You may cancel your subscription at any time. 

Do you accept refunds?

We do not refund and are unable to accept returns. All sales are final.

There is an issue with my box, how do I report and obtain assistance? 

Please send us an email to info@haironpurpose.org to report any issues with your HairOnPurpose Membership box. We will respond to all emails within 24hours.